Privacy policy

Saudi Falcons Club is committed to the utmost protection of your personal data. By accepting the privacy policy of Saudi Falcons Club customers, you allow us to collect, use and disclose your personal information only in accordance with this Privacy Policy and to a very limited extent. Please be aware that your personal data will never be sold, used or displayed to anyone with or without payment.

How Saudi Falcons Club obtains personal information from customers

When opening a new account on the Saudi Falcons Club website, we request a set of personal data of the customer, which must be completed correctly to complete the registration process on the site and to ensure that there is no false or misleading information.

 Personal Information We Collect:

• Your name, address, email, phone number, and other basic information.
• Financial information such as: bank account details in certain transactions.

Security measures:

Once you have completed the registration process, you can start purchasing from the Delphi Mall site, which is strictly protected against fraud and abuse through the following procedures:

• Register and store your IP address and the number of times you access the site.
• Collect usage and access data that allows us to prevent multiple accounts from opening or fraudulent behavior or to protect our systems against unlawful attacks.

We may share this data with specialized and trustworthy fraud management services that help us analyze this data.

• We use cookies; these are small text files that are stored on the client's computer for record-keeping purposes. The information collected and stored through cookies may be against the personal data we hold on our systems.

We obtain such personal and confidential information through the following sources:

• Information you provide to us on the website, through forms, written forms and other forms of data entry.
• Information entered on the site, by storing your personal information without completing or submitting a form.
• Information from third parties entered indirectly to ensure the authenticity of the user and to prevent any fraud or fraud.
• Information from third parties that you validate and agree to provide to us.
• Information on sales and purchases and account history.

Terms and conditions

Terms of use

Dear Guest: Thank you for visiting Saudi Falcons Club. These Terms and Conditions provide protection to us, our valued customers and any visitors using this site. Please read the following terms carefully before using the site. User agrees that access to and use of the Site is subject to the terms and conditions below. If you object to one of these items, please contact us before completing your purchase

Saudi Falcons Club reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time. Changes are effective when posted on the Site without notice. Therefore, please check our Terms of Use and Terms regularly for all updates. Your continued use of the Site constitutes your acceptance of all changes to the Terms and Conditions.

Trademarks and Copyright

All intellectual property rights, whether registered or not registered on the site, and all information and designs contained on the site are the property of Saudi Falcons Club, owner of Saudi Falcons Club and that all content of the site is also protected by copyright as a work Collectively subject to the copyright laws of the Saudi Arabia and international agreements. All rights reserved.

Third Parties

We use third-party delivery at our delivery site. In the event of any failure by these parties, we promise to follow up and address the matter with the third party, but any failure by one of these parties is beyond our responsibility.

Shipping

Saudi Falcons Club will ship the order to the address provided to us. Shipping depending on the area .

Damaged products

Saudi Falcons Club ensures that all products are new, unused and undamaged. However, if there is any damage to the product, please notify us within 3 days of receipt of the product. Saudi Falcons Club will replace the product at no cost.

Terms and policies of replacement and return:

Replacement and return policy includes all products from Saudi Falcons Club.

If a wrong product arrives at you, or a shipment arrives in an improper condition, bears all shipping and replacement costs.If you wish to replace or return for any other reason, Saudi Falcons Clubl will not bear any shipping costs incurred.

The customer is not entitled to cash back for the return of products obtained through purchase with reward points, or loyalty points where he is compensated by reward points Or loyalty points as used for your purchase

If the customer receives a free credit or free voucher, he / she is not entitled to transfer the balance to cash.

Delivered by the Mall as cash balance in the customer's account in the store as soon as the returned shipments arrive at the store, or send the amount back to the customer's account at least a week after communicating with the customer and clearly taking his information.

If the customer purchases the products via Visa or MasterCard, and the customer wishes to get the refund, the payment will be compensated by returning the payment to the same Visa or Mastercard card with which the purchase was made. The refund period is subject to the policy of the bank (or electronic payment intermediary) provided to the service.

If the customer receives free shipping and would like to return the products,Saudi Falcons Club has the right to recalculate the shipping cost.

 Communication

To contact us you can send an email to our email